35. Why Losing Clients Could Be the Best Thing for Your Business

In this episode of The Practicing Accountant, Doug and Dan dive into why losing clients can be the best thing for your business. Doug shares a story of a client who was overwhelmed with too many low-paying, non-ideal clients. By firing a portion of them, the client freed up space, brought on better clients, and increased revenue, ultimately transforming his business. They emphasize the importance of cultivating a client list by letting go of clients that don't align with your niche or don't pay well, resulting in a better experience for both your team and your clients.

The guys add that regularly reviewing your client list and adopting a "one in, one out" approach helps keep your business focused on high-value clients. They also discuss the positive impact firing bad clients can have on staff morale and how doing so builds trust and credibility within your firm.

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